VIDYX - Privacy Policy

Last Updated: October 2025

1. Introduction

VIDYX ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website, mobile application, and related services (collectively, the "Service").

2. Information We Collect

Personal Information

When you register for an account or make a purchase, we collect information such as:

  • Name and email address
  • Phone number
  • Payment information
  • Billing and shipping address
  • Username and password

Device Information

We automatically collect information about the devices you use to access our Service, including:

  • Device type and model
  • Operating system
  • IP address
  • Browser type
  • Device identifiers

Usage Information

We track how you use our Service, including what content you view and for how long, to improve your experience and our Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send promotional emails and marketing communications (with your consent)
  • Respond to your inquiries and support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Analyze usage patterns to enhance user experience

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Payment processors to process your transactions
  • Law enforcement when required by law
  • Business partners with your consent

5. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

Our Service uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our Service.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at the email address below. We will respond to your request within 30 days.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Service following such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

VIDYX Support

📧 Email: contact@vidyx.site

📞 WhatsApp: +44 7727 702640