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Email Support

Detailed support via email

contact@vidyx.site

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+44 7727 702640

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Frequently Asked Questions

Quick answers to common questions

How quickly can I start watching?

Once you place your order, you'll receive your login credentials within 15-30 minutes. Setup takes less than 5 minutes on most devices including Smart TVs, Firestick, Android TV, and more.

What devices are supported?

VIDYX works on all major devices: Smart TVs (LG, Samsung, Sony), Android TV, Fire TV Stick, Apple TV, smartphones, tablets, computers, Kodi, Enigma, and MAG boxes.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee on your first purchase. If you're not satisfied, simply contact us for a full refund, no questions asked.

Is there a setup fee?

No hidden fees! You only pay for your subscription. We include free 24/7 customer support and unlimited technical assistance.